Need help? You can search here.

Privacy Policy


Privacy Policy

Privacy Notice for Website and Application

Vitallife @ Bang Krachao Polyclinic and affiliates (hereinafter referred to as the “Clinic” or “we”, as the case may be) are the companies that are accredited to international standards with various specialists for medical treatments. We are a website and application platform provider who conducts services to facilitate website visitors and our patients. This privacy notice (the “Notice”) will cover these following websites:
b); and

(hereinafter referred to as the “Website”), and the application named “Bumrungrad” (hereinafter referred to as the “Application”)

We are deeply aware of the importance of protecting personal data and right to privacy of yours as you are the user of the Website and Application, (hereinafter referred to as “User” or “you”). We, as the data controller under the Personal Data Protection Act B.E. 2562 (A.D. 2019) (“PDPA”), we therefore announce this Privacy Notice (the "Notice") to inform you of the protection of your personal data that is collected, used, disclosed and/or transferred (“process” or “processing”) to any other relevant persons by the Clinic.

Privacy Notice for Patient

We ensure that your personal data will be secured by a stringent security standard throughout the processing procedure. We will not process your personal data for purposes other than those specified in this Notice unless you consent thereto.

1.    Definitions

"Personal Data" refers to any information that identifies or can be used to identify you, which is collected by the Clinic as specified in this Notice.

Sensitive Data” refers to Personal Data classified as sensitive data under the Personal PDPA that the Clinic is permitted to collect, use, disclose and/or transfer with your explicit consent, e.g., the information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, a natural person’s sexual orientation or criminal record, or data concerning health, disabilities, trade union membership, genetic data, biometric data, and other data that affect the Data Subject in the same manner.

2.    Personal Data Collected, Used and/or Disclosed by the Clinic

We will collect, use, and/or disclose your Personal Data which includes, but is not limited to, the following: 

Stay connected!